2009/04/01 by Paul N. Bloom, Aaron K. Chatterji, Aaron Chatterji · 312 citations
Business, Management and Accounting · Economics, Econometrics and Finance · #Accounting #Alliance #Business #CITES #Community Development and Social Impact #Earnings #Economics #Entrepreneurship Studies and Influences #Industrial organization #Innovation and Socioeconomic Development #Management #Marketing #Outsourcing #Political science #Public relations #Scaling #Situational ethics #Staffing
paper · doi:10.2307/41166496
published in California Management Review 51(3), 114-133 (SAGE Publishing)
openalex publication_date 2009/04/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/31
Successful scaling of social impact by a social entrepreneurial organization is driven by its capabilities in seven areas, identified in this article by using the acronym SCALERS: Staffing, Communicating, Alliance-building, Lobbying, Earnings-generation, Replicating, and Stimulating market forces. The relative importance of each of these capabilities in driving scaling will depend on several situational contingencies, such as the labor needs of the organization or the public support attracted by its causes or programs. The article presents the logic, theory, and prior research that support the SCALERS model and cites examples of case experiences that are consistent with the model.