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Policy-Practice Contradiction: Case of Cloud Computing Adoption in the Malawi Health Sector

2021/08/23 by Deborah Amos Phiri, Phiri, Deborah Amos, Chipo Kanjo +1
Computer Science · Decision Sciences · Social Sciences · #Cloud Computing and Resource Management #Computers and Society (cs.CY) #E-Government and Public Services #FOS: Computer and information sciences #Technology Adoption and User Behaviour

paper · pdf · doi:10.48550/arxiv.2108.09956

openalex publication_date 2021/08/23 · openalex created_date 2021/08/30 · openalex updated_date 2026/07/28

Abstract

This paper examines the dynamics of policy implementation and how policy contradicts reality on the ground when it comes to practice. The paper finds that despite having well-laid out policy; the actual practice is contrary. Taking data storage policy within the Ministry of Health in Malawi as a case study, the paper highlights that the contextual realities of where Ministry of Health (MoH) data is stored depends on a number of Technology-Organizational-Environmental (TOE) factors. In the wake of cloud computing; some of these factors act as causative factors for data to be stored in the cloud; contradicting the data storage policy.

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