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ModelCitizens: Representing Community Voices in Online Safety

2025/07/07 by Ashima Suvarna, Suvarna, Ashima, Christina Chance +11 · 1 voice
Computer Science · Social Sciences · #Artificial Intelligence (cs.AI) #Computation and Language (cs.CL) #FOS: Computer and information sciences #Hate Speech and Cyberbullying Detection #Misinformation and Its Impacts #Topic Modeling #cs.AI #cs.CL

paper · pdf · doi:10.48550/arxiv.2507.05455

openalex publication_date 2025/07/07 · arxiv published 2025/07/07 · arxiv updated 2025/07/09 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Automatic toxic language detection is critical for creating safe, inclusive online spaces. However, it is a highly subjective task, with perceptions of toxic language shaped by community norms and lived experience. Existing toxicity detection models are typically trained on annotations that collapse diverse annotator perspectives into a single ground truth, erasing important context-specific notions of toxicity such as reclaimed language. To address this, we introduce MODELCITIZENS, a dataset of 6.8K social media posts and 40K toxicity annotations across diverse identity groups. To capture the role of conversational context on toxicity, typical of social media posts, we augment MODELCITIZENS posts with LLM-generated conversational scenarios. State-of-the-art toxicity detection tools (e.g. OpenAI Moderation API, GPT-o4-mini) underperform on MODELCITIZENS, with further degradation on context-augmented posts. Finally, we release LLAMACITIZEN-8B and GEMMACITIZEN-12B, LLaMA- and Gemma-based models finetuned on MODELCITIZENS, which outperform GPT-o4-mini by 5.5% on in-distribution evaluations. Our findings highlight the importance of community-informed annotation and modeling for inclusive content moderation. The data, models and code are available at https://github.com/asuvarna31/modelcitizens.

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