2021/10/06 by Andres Rosero, Faustina Dinh, Rosero, Andres +7 · 1 citation
Computer Science · Psychology · #AI-based Problem Solving and Planning #FOS: Computer and information sciences #Human-Automation Interaction and Safety #Human-Computer Interaction (cs.HC) #Team Dynamics and Performance
paper · pdf · doi:10.48550/arxiv.2110.03071
openalex publication_date 2021/10/06 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
This paper describes a research study that aims to investigate changes in effective communication during human-AI collaboration with special attention to the perception of competence among team members and varying levels of task load placed on the team. We will also investigate differences between human-human teamwork and human-agent teamwork. Our project will measure differences in the communication quality, team perception and performance of a human actor playing a Commercial Off - The Shelf game (COTS) with either a human teammate or a simulated AI teammate under varying task load. We argue that the increased cognitive workload associated with increases task load will be negatively associated with team performance and have a negative impact on communication quality. In addition, we argue that positive team perceptions will have a positive impact on the communication quality between a user and teammate in both the human and AI teammate conditions. This project will offer more refined insights on Human - AI relationship dynamics in collaborative tasks by considering communication quality, team perception, and performance under increasing cognitive workload.