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Just Do It!? Computer-Use Agents Exhibit Blind Goal-Directedness

2025/10/02 by Erfan Shayegani, Keegan Hines, Shayegani, Erfan +13 · 1 citation
Engineering · #Artificial Intelligence (cs.AI) #Computation and Language (cs.CL) #Computers and Society (cs.CY) #Cryptography and Security (cs.CR) #FOS: Computer and information sciences #Machine Learning (cs.LG) #Transportation and Mobility Innovations

paper · pdf · doi:10.48550/arxiv.2510.01670

openalex publication_date 2025/10/02 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Computer-Use Agents (CUAs) are an increasingly deployed class of agents that take actions on GUIs to accomplish user goals. In this paper, we show that CUAs consistently exhibit Blind Goal-Directedness (BGD): a bias to pursue goals regardless of feasibility, safety, reliability, or context. We characterize three prevalent patterns of BGD: (i) lack of contextual reasoning, (ii) assumptions and decisions under ambiguity, and (iii) contradictory or infeasible goals. We develop BLIND-ACT, a benchmark of 90 tasks capturing these three patterns. Built on OSWorld, BLIND-ACT provides realistic environments and employs LLM-based judges to evaluate agent behavior, achieving 93.75% agreement with human annotations. We use BLIND-ACT to evaluate nine frontier models, including Claude Sonnet and Opus 4, Computer-Use-Preview, and GPT-5, observing high average BGD rates (80.8%) across them. We show that BGD exposes subtle risks that arise even when inputs are not directly harmful. While prompting-based interventions lower BGD levels, substantial risk persists, highlighting the need for stronger training- or inference-time interventions. Qualitative analysis reveals observed failure modes: execution-first bias (focusing on how to act over whether to act), thought-action disconnect (execution diverging from reasoning), and request-primacy (justifying actions due to user request). Identifying BGD and introducing BLIND-ACT establishes a foundation for future research on studying and mitigating this fundamental risk and ensuring safe CUA deployment.

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