2023/06/16 by Darby, Andrew, Pete Sawyer, Sawyer, Pete +2
Business, Management and Accounting · Computer Science · Engineering · Psychology · Social Sciences · #Business #Computer science #Conceptual framework #Conceptual model #Creativity #Engineering #Engineering ethics #Exploratory research #FOS: Computer and information sciences #Information Systems Theories and Implementation #Innovative Approaches in Technology and Social Development #Knowledge management #Open Source Software Innovations #Political science #Preparedness #Process management #Psychology #Social science #Sociology #Software Engineering (cs.SE)
paper · pdf · doi:10.48550/arxiv.2306.09959
published in arXiv (Cornell University) (Cornell University)
openalex publication_date 2023/06/16 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
In an ever-changing world, even software that fulfils its requirements may have un-envisioned aftereffects with significant impacts. We explored how such impacts can be better understood at the pre-design phase in support of organisational preparedness. We considered three real-world case studies and engaged with literature from several disciplines to develop a conceptual framework. Across three workshops with industry practitioners and academics creative strategies from speculative design practices were used to prompt engagement with the framework. We found participant groups navigated the model with either a convergent or divergent intent. The academics, operating in an exploratory mode, came to a broad understanding of a class of technologies through its impacts. Operating in an anticipatory mode the industry practitioners came to a specific understanding of a technology's potential in their workplace. The study demonstrated potential for the conceptual framework to be used as a tool with implications for research and practice.