2025/10/03 by Okoliko, Emmanuel Ojonugwa, Mande, Samaila, Bello, Lukuman Kolapo
#Acceptance of technology in education #Online Facilitation #Perceived ease of use #Perceived usefulness #Technology Acceptance Model
paper · doi:10.82265/9wnf-p605
Globally, universities have increasingly incorporated online facilitation tools and platforms to support student learning. This empirical study explored how business administration students at the National Open University of Nigeria (NOUN) feel about and accept online facilitation. Therefore, the problem addressed in this research was to investigate the perceptions and acceptance of online facilitation among Business Administration students at NOUN. The study employed both quantitative and qualitative methods to gather data and analyze findings, utilizing surveys and statistical analysis for measurement and interviews for deeper understanding. A sample of 350 students was drawn from a total population of 12,591 active undergraduate students in the department for this study, using the Morgan and Krejcie sampling method. A survey questionnaire was administered to this sample. A review of the pertinent literature reveals a plethora of academic and empirical studies, but to the best of my knowledge, no such empirical investigation has ever been carried out on the Business Administration students at the National Open University of Nigeria. The outcome of this research indicates that perceived ease of use, perceived usefulness, and acceptance of online facilitation play a crucial role in promoting effective teaching and learning experiences. The study's results showed, among other things, that the majority of NOUN Business Administration students like the accessibility and adaptability that online facilitation provides. Active student engagement and participation are effectively encouraged via online facilitation. However, the emphasis in the online learning environment is on digital literacy, internet access, and self-discipline. Based on the findings of this study, it is recommended that the institution should adopt a user-centered design approach when developing online facilitation platforms for students. Conduct thorough user research to understand the needs, preferences, and challenges faced by students and instructors. Incorporate their feedback throughout the design and development process to ensure the platforms are intuitive, user-friendly, and aligned with the users' expectations