2019/04/24 by Sarik Ghazarian, Ghazarian, Sarik, Johnny Tian-Zheng Wei +5
Computer Science · #Computation and Language (cs.CL) #FOS: Computer and information sciences #Natural Language Processing Techniques #Speech and dialogue systems #Topic Modeling
paper · pdf · doi:10.48550/arxiv.1904.10635
openalex publication_date 2019/04/24 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
Despite advances in open-domain dialogue systems, automatic evaluation of such systems is still a challenging problem. Traditional reference-based metrics such as BLEU are ineffective because there could be many valid responses for a given context that share no common words with reference responses. A recent work proposed Referenced metric and Unreferenced metric Blended Evaluation Routine (RUBER) to combine a learning-based metric, which predicts relatedness between a generated response and a given query, with reference-based metric; it showed high correlation with human judgments. In this paper, we explore using contextualized word embeddings to compute more accurate relatedness scores, thus better evaluation metrics. Experiments show that our evaluation metrics outperform RUBER, which is trained on static embeddings.