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An Analytics-based Decision Support System for Resource Planning under Heterogeneous Service Demand of Nursing Home Residents

2021/02/03 by Xuxue Sun, Nazmus Sakib, Sun, Xuxue +11
Health Professions · Medicine · #Dementia and Cognitive Impairment Research #FOS: Electrical engineering #Geriatric Care and Nursing Homes #Systems and Control (eess.SY) #electronic engineering #information engineering

paper · pdf · doi:10.48550/arxiv.2102.02069

openalex publication_date 2021/02/03 · openalex created_date 2021/02/15 · openalex updated_date 2026/07/28

Abstract

Nursing homes (NHs) are critical healthcare infrastructures for caring frail older adults with 24/7 formal care and personal assistance. Adequate NH resource planning is of great importance to ensure desired quality of care and resident outcomes yet challenging. The challenge lies in the heterogeneous service demand of NH residents, due to the varied individual characteristics, the diverse dwelling duration with multiple competing discharge dispositions, and the diverse service need. Existing healthcare staffing literature often assumed a homogeneous population of NH residents and neglected the complexity of service demand heterogeneity. This work proposes an analytics-based modeling framework with a user-friendly decision support platform for NH resource planning. The proposed framework characterizes the heterogeneous service demand of NH residents via novel integration of advanced statistical modeling, computer simulation and optimization techniques. We further provide a case study using real data from our industrial collaborator to demonstrate the effectiveness and superior performance of the proposed work. The impacts of service utilization heterogeneity and service need heterogeneity on resource planning decisions are investigated as well.

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