2020/01/14 by Maira Gatti de Bayser, Maíra Gatti de Bayser, Melina Alberio Guerra +7
Arts and Humanities · Computer Science · #Computation and Language (cs.CL) #FOS: Computer and information sciences #Formal Languages and Automata Theory (cs.FL) #Language, Discourse, Communication Strategies #Sentiment Analysis and Opinion Mining #Speech and dialogue systems #Topic Modeling #cs.CL #cs.FL
paper · pdf · doi:10.48550/arxiv.2001.06350
arXiv admin note: text overlap with arXiv:1907.02090
arxiv created 2020/01/14 · openalex publication_date 2020/01/14 · arxiv updated 2020/01/20 · openalex created_date 2022/07/26 · openalex updated_date 2026/07/28
To predict the next most likely participant to interact in a multi-party conversation is a difficult problem. In a text-based chat group, the only information available is the sender, the content of the text and the dialogue history. In this paper we present our study on how these information can be used on the prediction task through a corpus and architecture that integrates turn-taking classifiers based on Maximum Likelihood Expectation (MLE), Convolutional Neural Networks (CNN) and Finite State Automata (FSA). The corpus is a synthetic adaptation of the Multi-Domain Wizard-of-Oz dataset (MultiWOZ) to a multiple travel service-based bots scenario with dialogue errors and was created to simulate user's interaction and evaluate the architecture. We present experimental results which show that the CNN approach achieves better performance than the baseline with an accuracy of 92.34%, but the integrated solution with MLE, CNN and FSA achieves performance even better, with 95.65%.