2025/10/10 by Ruixuan Sun, Sun, Ruixuan, Junyuan Wang +4
Computer Science · Social Sciences · #Artificial Intelligence (cs.AI) #Ethics and Social Impacts of AI #Explainable Artificial Intelligence (XAI) #FOS: Computer and information sciences #Human-Computer Interaction (cs.HC) #Recommender Systems and Techniques
paper · pdf · doi:10.48550/arxiv.2510.08930
openalex publication_date 2025/10/10 · openalex created_date 2025/10/14 · openalex updated_date 2026/07/28
Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this foundation, we introduce a human-AI collaborative profile for a movie recommender system that presents editable personalized interest summaries of a user's movie history. Unlike static profiles, this design invites users to directly inspect, modify, and reflect on the system's inferences. In an eight-week online field deployment with 1775 active movie recommender users, we find persistent gaps between user-perceived and system-inferred interests, show how the profile encourages engagement and reflection, and identify design directions for leveraging imperfect AI-powered user profiles to stimulate more user intervention and build more transparent and trustworthy recommender experiences.