Exploring the Role of LLMs for Supporting Older Adults: Opportunities and Concerns

2024/11/12 by Sidharth Kaliappan, Abhay Sheel Anand, Kaliappan, Sidharth +5 · 1 citation
Economics, Econometrics and Finance · Social Sciences · #Artificial Intelligence in Law #Education, Law, and Society #FOS: Computer and information sciences #Human-Computer Interaction (cs.HC) #Innovation Policy and R&D

paper · pdf · doi:10.48550/arxiv.2411.08123

openalex publication_date 2024/11/12 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

We explore some of the existing research in HCI around technology for older adults and examine the role of LLMs in enhancing it. We also discuss the digital divide and emphasize the need for inclusive technology design. At the same time, we also surface concerns regarding privacy, security, and the accuracy of information provided by LLMs, alongside the importance of user-centered design to make technology accessible and effective for the elderly. We show the transformative possibilities of LLM-supported interactions at the intersection of aging, technology, and human-computer interaction, advocating for further research and development in this area.

Cited by

• "Sometimes You Need Facts, and Sometimes a Hug": Understanding Older Adults' Preferences for Explanations in LLM-Based Conversational AI Systems

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