2000/05/01 by Ben Shneiderman · 11 citations
Computer Science · Social Sciences · #Usability and User Interface Design #Digital Accessibility for Disabilities
paper · pdf · doi:10.1145/332833.332843
<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dwindows-1252"> <meta name=3DProgId content=3DWord.Document> <meta name=3DGenerator content=3D"Microsoft Word 11"> <meta name=3DOriginator content=3D"Microsoft Word 11"> <link rel=3DFile-List href=3D"The%20article%20focuses%20on%20the%20need%20of%20encouraging%20research%20archivos/filelist.xml"> <title>The article focuses on the need of encouraging research on universal usability of computers to empower every citizen</title> <!--[if gte mso 9]><xml> <o:DocumentProperties> <o:Author>Biblioteca de Ciencias y Tecnología</o:Author> <o:Template>Normal</o:Template> <o:LastAuthor>Biblioteca de Ciencias y Tecnología</o:LastAuthor> <o:Revision>2</o:Revision> <o:TotalTime>0</o:TotalTime> <o:Created>2006-05-25T00:05:00Z</o:Created> <o:LastSaved>2006-05-25T00:05:00Z</o:LastSaved> <o:Pages>1</o:Pages> <o:Words>194</o:Words> <o:Characters>1070</o:Characters> <o:Company>UCLA</o:Company> <o:Lines>8</o:Lines> <o:Paragraphs>2</o:Paragraphs> <o:CharactersWithSpaces>1262</o:CharactersWithSpaces> <o:Version>11.6568</o:Version> </o:DocumentProperties> </xml><![endif]--><!--[if gte mso 9]><xml> <w:WordDocument> <w:SpellingState>Clean</w:SpellingState> <w:GrammarState>Clean</w:GrammarState> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w:DontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState=3D"false" LatentStyleCount=3D"156"> </w:LatentStyles> </xml><![endif]--> <style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; span.SpellE mso-style-name:""; mso-spl-e:yes; @page Section1 size:595.3pt 841.9pt; margin:70.85pt 3.0cm 70.85pt 3.0cm; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0; div.Section1 page:Section1; --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable mso-style-name:"Tabla normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400; </style> <![endif]--> </head> <body lang=3DES style=3D'tab-interval:35.4pt'> <div class=3DSection1> <p class=3DMsoNormal style=3D'text-align:justify'><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'>The article focuses on the need of encouraging research on universal usability of computers to empower every citizen. Universal usability can be defined as having more than 90% of all households as successful users of information and communications services at least once a week. A 1998 survey of U.S. households shows that 42% have computers and 26% use Internet-based email or other services. A research agenda based on three challenges in attaining universal usability for web-based and other services include the first challenge to cope with the technology variety by supporting the 100-to-1 range of hardware, software and network access speeds. The other two challenges include the accommodation of enormous diversity of users and bridging the gap between what users know and need to know. Attaining benefits of universal access to web-based and other information, communications, entertainment, and government services will require a more intense commitment to lowering costs, coupled with human-computer interaction research and usability engineering. As a concluding note, the article points out the success of the U.S. in making their services usable by many on recognition of centrality of usability by it. </span>INSET: Web <span class=3DSpellE>Resources</span> <span class=3DSpellE>for</span> Universal <span class=3DSpellE>Usability</span>. </div> </body> </html>