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Mediating Reflectivity: AI Coaching Conversations as Reflective Mirror of Relational Orientations

2026/06/01 by Olivier Malafronte, Pauline Fatien, Pauline FATIEN
Psychology · Social Sciences · #Coaching Methods and Impact #Educational Leadership and Innovation #Ego Development and Educational Practices

paper · doi:10.1177/00218863261453415

openalex publication_date 2026/06/01 · openalex created_date 2026/06/02 · openalex updated_date 2026/07/22

Abstract

The capacity of coaching conversations to facilitate reflectivity by helping individuals gain awareness and revisit habitual ways of thinking, feeling, and acting represents a fundamental value proposition of this developmental practice. The emergence of Artificial Intelligence Coaching (AIC) offers a novel opportunity to examine how technology-mediated coaching may stimulate such reflectivity. In this context, we conducted a qualitative exploratory study, analyzing coaching conversations between 20 leaders and an AI Coach. Our exploratory findings suggest that AIC may function as a reflective mirror, potentially surfacing coachees’ underlying relational orientations—instrumental or empowering. These orientations reflect distinct cognitive and affective schemas that guide how leaders interpret and respond to workplace situations. We propose that AIC conversations have the potential to mediate the development of reflectivity by surfacing coachees’ relational orientations, positioning AIC as a complementary tool for cultivating essential workplace competencies.

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