2004/03/01 by Amy C. Edmondson · 1 citation
Health Professions · Medicine · #Patient Safety and Medication Errors #Pharmaceutical Practices and Patient Outcomes #Clinical Reasoning and Diagnostic Skills
paper · doi:10.1177/0021886304263849
This research explores how group- and organizational-level factors affect errors in administering drugs to hospitalized patients. Findings from patient care groups in two hospitals show systematic differences not just in the frequency of errors, but also in the likelihood that errors will be detected and learned from by group members. Implications for learning in and by work teams in general are discussed.