2024/01/17 by K. J. Kevin Feng, Feng, K. J. Kevin, Q. Vera Liao +9 · 1 voice · 5 citations
#cs.HC
paper · pdf · doi:10.48550/arxiv.2401.09051
Advancements in large language models (LLMs) are sparking a proliferation of LLM-powered user experiences (UX). In product teams, designers often craft UX to meet user needs, but it is unclear how they engage with LLMs as a novel design material. Through a formative study with 12 designers, we find that designers seek a translational process that enables design requirements to shape and be shaped by LLM behavior, motivating a need for designerly adaptation to facilitate this translation. We then built Canvil, a Figma widget that operationalizes designerly adaptation. We used Canvil as a probe to study designerly adaptation in a group-based design study (6 groups, N=17), finding that designers constructively iterated on both adaptation approaches and interface designs to enhance end-user interaction with LLMs. Furthermore, designers identified promising collaborative workflows for designerly adaptation. Our work opens new avenues for processes and tools that foreground designers' human-centered expertise when developing LLM-powered applications.