Review articles: purpose, process, and structure
2017/10/02 by Robert W. Palmatier, Mark B. Houston, John Hulland · 972 citations
Business, Management and Accounting · #Business #Computer science #Customer Service Quality and Loyalty #Process (computing) #Process management #Programming language
paper · pdf · doi:10.1007/s11747-017-0563-4
published in Journal of the Academy of Marketing Science 46(1), 1-5 (Springer Science+Business Media)
openalex publication_date 2017/10/02 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/31
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