2021/01/12 by Jiayang Tang, Jorge Tiago Martins · 31 citations
Business, Management and Accounting · Social Sciences · #Business #Computer science #Context (archaeology) #Cyberloafing and Workplace Behavior #Economic growth #Economics #Human resources #Knowledge Management and Sharing #Knowledge management #Knowledge sharing #Knowledge value chain #Management #Organizational learning #Originality #Pace #Political science #Public relations #Qualitative research #Resource (disambiguation) #Sharing Economy and Platforms #Social science #Sociology #Value (mathematics) #Workforce
paper · doi:10.1108/jd-08-2020-0129
published in Journal of Documentation 77(3), 722-742 (Emerald Publishing Limited)
openalex publication_date 2021/01/12 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
Purpose Drawing on theories pertaining to knowledge sharing, ageing at work and human resource practices for ageing workers, this article explores knowledge sharing challenges arising from the interaction between an increasingly ageing workforce and younger employees. Design/methodology/approach Contextually, the authors focus on China, where the pace of demographic transformations offers a unique opportunity to investigate knowledge sharing practices in their socio-economic context. Empirically, the authors analyse knowledge sharing behaviours and practices of retail banking professionals in a Chinese big four bank. Findings The encouragement of knowledge sharing between younger and older workers should be incorporated into organisations' human resource strategies. The availability of development, maintenance, utilisation and accommodative human resource practices signals to older workers that they are valuable and are worth investing in. Originality/value The authors’ contribution to theory and practice is twofold: starting with the identification of perceived knowledge sharing challenges, the authors’ analysis offers important contextually grounded insights into what types of managerial practices are relevant in eliciting successful knowledge sharing within organisations faced with an ageing workforce.