Yue (Nancy) Dai
- When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context
2024/01/25 by Minjin (MJ) Rheu, Minjin Rheu, Yue Dai +3 · 7 citations
Computer Science · Psychology · #AI in Service Interactions #Digital Mental Health Interventions #Social Robot Interaction and HRI